FAQ

General Questions

Do you offer Sponsorship?
How do I return an item?
How do I return an item for warranty or crash replacement?

Product/Installation Questions & Troubleshooting

What Bottom Bracket Do I Need?
I installed my new bottom bracket and after riding a bit I hear a noise coming from the BB. What could that be?
I installed my new bottom bracket and it makes a squeaking noise when I pedal. Why and What do I do?
Can I touch the bearings with my hands?
Any tips to install the PressFit Bottom Brackets and Adapters?
What grease should I use to install my bottom bracket?
How do I install the 0.5mm washer for my ENG BB for Shimano?
Can I use other brake pads on Hawk Racing carbon fiber wheels other than the Hawk Racing brake pads?

Order & Purchasing Questions

Can I order from outside the United States?
Can I order custom stickers/decals for my bike?
Is the price for the Derailleur Pulleys for each or a set?
When will my order ship?
How long will my order take to arrive?