Having a problem with your Hawk Racing equipment? Below you will find information on getting your equipment back to us.
Hawk-Racing warranties that the following products will be free from manufacturing defects for one (1) year from date of original purchase. Warranty claims must be submitted by the original purchaser only and does not transfer ownership. Purchases have to be from an authorized dealer of Hawk-Racing or directly from Hawk-Racing.
We here at Hawk-Racing understand that accidents happen. So we want to help. We will replace the wheel at 30% off MSRP. If the original owner finds themselves in this situation follow these steps:
If you are not completely happy with your new wheel set in the first 30 days of your original purchase we will give you a complete refund under the following conditions:
To qualify for an exchange directly from Hawk-Racing, items must be returned within 30 days of original purchase, have proof of purchase, and be in like new, resalable condition. Replacement product will be shipped upon inspection of returned product.
To qualify for a full refund directly from Hawk-Racing, items must be returned within 30 days of original purchase, have proof of purchase, and be in like new, resalable condition. Refunds will be credited to the original method of payment after inspection of returned product(s).
Due to the manner in which cup-less bearings (ex BB30 & BB90) are removed from the frame, these bearings cannot be returned once installed. All other bearings will be refunded based on the condition they arrive to us in after inspection.
Any exchanges/returns made after 30 days but within 60 days of original purchase to qualify for a 50% store credit. Items must have proof of purchase and be in like new, resalable condition. Store credit will be applied to your account after inspection of returned product(s).