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Hawk Racing Inc.
Warranty
All Hawk Racing™
carbon fiber wheels, components such as bottom brackets, hubs and
bearings, are warranted to be free from manufacturing defects in
material and/or workmanship for two (2) years from the date of
original purchase at an authorized Hawk Racing™ Inc. dealer. This
Warranty applies only to the original owner and does not transfer to
subsequent owners.
This Warrnaty Does
Not Cover:
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Any
damage resulting from normal wear and tear , including the results
of fatigue. It is the owner's responsibility to inspect the wheel
sets and components before each and every ride. Folmer Technology™
bearings (patent pending) come with a 2 year warranty against
normal wear and tear. Hawk Racing™ will replace any Bottom Bracket
within the first two (2) years of original date. This does not cover
wrong installation, cleaning with high-pressure washer or misused or
disassembled bottom brackets and bearings. All bearings used by Hawk
Racing™ Inc. are maintenance free and do NOT need to be relubricated.
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Any
damage, failure or loss caused by abuse, neglect, improper repair,
improper maintenance, alteration, modification, failure to follow
the instructions or warnings in owner's manual, an accident or other
abnormal, excessive, or improper use, including, but not limited to,
stunt riding, acrobatics or other similar activities, or in any
other manner for which the wheels and/or components was not designed
for.
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Any
wheel set, bottom bracket etc. purchase by mail order or via the
internet such as eBay or any unauthorized dealer.
Please contact us before you purchase any products via the internet
to ensure the dealer is an authorized dealer.
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The
original owner shall pay all labor charges connected with the repair
or replacement of the wheels. Cost of shipment or transportation to
or from an authorized Hawk Racing™ dealer are specifically
excluded and not covered by this Warranty.
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Assembly
and adjustments of wheel sets and component parts must be completed
by an authorized Hawk Racing™ dealer, Hawk Racing™ Inc. or other
outlets specifically authorized by Hawk Racing Inc. Bottom Brackets
MUST be returned to Hawk Racing Inc. for warranty, NO other outlet
is authorized to disassemble or repair Hawk Racing bottom bracket.
Carbon Fiber Wheels can be repaired by any authorized Hawk Racing
dealer with a trained wheel builder. Hawk Racing always supplies
extra spokes in any wheel set sold.
Useful
Product Life Cycle
- This warranty is not
meant to suggest or imply that our wheel sets cannot be broken or
will last forever. The length of the useful life cycle will vary
depending on the type of riding conditions and care the product
receives.
- Competition,
jumping, trail riding, riding in severe conditions or climates,
riding with heavy loads or any other non-standard use can
substantially shorten the useful product life cycle of any Hawk
Racing product.
- Ensure that your new
carbon fiber wheels will be checked after 200 miles riding by your
local bike shop. All Hawk Racing™ products other than the bottom
bracket should be periodically checked by an authorized Hawk Racing™
dealer for indication of potential failures including cracks,
corrosion, dent, deformation and any other indications of potential
problems, inappropriate use or abuse. These are important safety
checks and are very important to help prevent accidents or bodily
injuries
to the rider and product.
Wheel set Crash Replacement Policy
- Assessing
any damage done to a carbon fiber part requires more experience than is
needed to inspect metal parts. If you crash or impact your bike and the
force of the impact is absorbed by a carbon part, we strongly encourage
you to replace the part, even if there are no indications of damage. If
such a crash or impact occurs, Hawk Racing™ offers a crash replacement
program. We attempt to ease the pain by offering you a replacement
product for 30% below Hawk Racing's current suggested retail
price in your respective country. To take advantage of this program you MUST
register
your product online within 90 days of purchase.
30
Day Wheel Warranty - ONLY BY HAWK RACING™
- All original Hawk
Racing™ carbon fiber wheels are covered by a 30-day warranty. If for
any reason you are not 100% satisfied with your
newly purchased Hawk Racing™ wheel set, simply return the product(s) within
30days (along with your proof of purchase) to the authorized Hawk Racing™ dealer
to which the
product was originally purchased. We will refund the amount of your purchased
product provided the product is in good condition and undamaged. No
modifications are allowed, as all parts must be the original purchased
parts. Wheel set MUST also have been registered
within 10 days of purchase in order to qualify for the 30
Day Wheel Warranty. You also must be able to provide
original receipt or proof of purchase from an authorized
Hawk Racing dealer. Hawk Racing products purchase on eBay or
bought through any non-authorized dealers are not covered
under any warranty by Hawk Racing.
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